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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/workfu-a-case-study-in-simplicity/#comments
|
| dc_creator |
Paul Boag
|
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| Stomach Contents: Structure - struct |
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I wanted to share with you a quick review of a new web application called Workfu. Workfu provides a ‘smart profile’ for your professional life. Think of it as a simplified (and in my opinion better) LinkedIn. Workfu provides a number of benefits I love: It provides a central profile you can refer people. This [...]
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http://boagworld.com/?p=7923
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http://boagworld.com/tumblog/workfu-a-case-study-in-simplicity/
|
| pubDate |
Mon, 21 May 2012 09:00:00 GMT
|
| title |
Workfu, a case study in simplicity
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| 2 |
| Stomach Contents: Structure - struct |
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Site content
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|
| comments |
http://boagworld.com/site-content/the-eu-cookie-law-what-to-do-now/#comments
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| dc_creator |
Chris Scott
|
| description |
| Stomach Contents: Structure - struct |
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As the enforcement date of 26 May 2012 approaches, we provide an update on the situation.
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NO
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http://boagworld.com/?p=7889
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http://boagworld.com/site-content/the-eu-cookie-law-what-to-do-now/
|
| pubDate |
Fri, 18 May 2012 11:30:00 GMT
|
| title |
The EU Cookie Law – what to do now
|
|
| 3 |
| Stomach Contents: Structure - struct |
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Working in web design
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|
|
| comments |
http://boagworld.com/working-in-web-design/dealing-with-the-dickheads/#comments
|
| dc_creator |
Paul Boag
|
| description |
| Stomach Contents: Structure - struct |
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Many of us are put off of contributing to the web community for fear of criticism. What can be done to stop the negativity?
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NO
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http://boagworld.com/?p=7900
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http://boagworld.com/working-in-web-design/dealing-with-the-dickheads/
|
| pubDate |
Thu, 17 May 2012 11:30:22 GMT
|
| title |
Dealing with the dickheads
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|
| 4 |
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Design
|
|
|
| comments |
http://boagworld.com/design/adobe-introduce-two-new-ipad-apps-but-are-they-useful/#comments
|
| dc_creator |
Paul Boag
|
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Adobe thinks it is time for us to create wireframes and collages on our iPads, but I am not so sure.
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http://boagworld.com/?p=7896
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http://boagworld.com/design/adobe-introduce-two-new-ipad-apps-but-are-they-useful/
|
| pubDate |
Wed, 16 May 2012 11:27:11 GMT
|
| title |
Adobe introduce two new iPad apps but are they useful?
|
|
| 5 |
| Stomach Contents: Structure - struct |
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| category |
| Stomach Contents: Structure - array
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|---|
| 1 |
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User experience
|
|
|
| comments |
http://boagworld.com/usability/an-alternative-approach-to-personas/#comments
|
| dc_creator |
Paul Boag
|
| description |
| Stomach Contents: Structure - struct |
|---|
| value |
Personas are a great way to help visualise the people you are designing for. However, sometimes the traditional approach can be a bit overwhelming. Fortunately there is an alternative.
|
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http://boagworld.com/?p=7886
|
|
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http://boagworld.com/usability/an-alternative-approach-to-personas/
|
| pubDate |
Tue, 15 May 2012 11:30:00 GMT
|
| title |
An alternative approach to personas
|
|
| 6 |
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Talks
|
|
|
| comments |
http://boagworld.com/talks/running-a-successful-web-design-business/#comments
|
| dc_creator |
Paul Boag
|
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Running a web design business can be an isolating and challenging role. I therefore run a workshop to give a chance for business owners to come together and discuss these challenges.
|
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http://boagworld.com/?p=7870
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http://boagworld.com/talks/running-a-successful-web-design-business/
|
| pubDate |
Mon, 14 May 2012 11:40:32 GMT
|
| title |
Running a successful web design business
|
|
| 7 |
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/contributing-to-the-web/#comments
|
| dc_creator |
Paul Boag
|
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For me the web has always been about contributing rather than consuming. Don’t get me wrong I learn a huge amount from the web everyday. However, the web was always meant to be a medium you contribute to, unlike reading a book or watching TV. For me contribution is in the form of writing blog [...]
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http://boagworld.com/?p=7878
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http://boagworld.com/tumblog/contributing-to-the-web/
|
| pubDate |
Fri, 11 May 2012 11:59:55 GMT
|
| title |
Contributing to the web
|
|
| 8 |
| Stomach Contents: Structure - struct |
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/starter-kit-for-web-design-freelancers/#comments
|
| dc_creator |
Paul Boag
|
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I don’t seem to be able to shut up about working with clients at the moment. Not only is there my book “Client Centric Web Design,” I also cover this subject as part of a series of videos I have recorded for Sitepoint. These videos form apart of Sitepoint’s superb “Kick Start Your Web Dev [...]
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http://boagworld.com/?p=7875
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http://boagworld.com/tumblog/starter-kit-for-web-design-freelancers/
|
| pubDate |
Thu, 10 May 2012 11:30:00 GMT
|
| title |
Starter kit for web design freelancers
|
|
| 9 |
| Stomach Contents: Structure - struct |
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| comments |
http://boagworld.com/season/3/episode/s03e03/#comments
|
| dc_creator |
Paul Boag
|
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Too many client relationships are like something from a bad romantic comedy. In this post we look at how working with clients is much like dating. Marcus and Paul are the love doctors laying down principles for the perfect relationship.
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Too many client relationships are like something from a bad romantic comedy. In this post we look at how working with clients is much like dating. Marcus and Paul are the love doctors laying down principles for the perfect relationship.
|
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Too many client relationships are like something from a bad romantic comedy. In this post we look at how working with clients is much like dating. Marcus and Paul are the love doctors laying down principles for the perfect relationship.
|
| link |
http://boagworld.com/season/3/episode/s03e03/
|
| pubDate |
Wed, 09 May 2012 11:43:23 GMT
|
| title |
Nurturing a communicative relationship
|
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Tumblog
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http://boagworld.com/tumblog/the-undeniable-power-of-collaboration/#comments
|
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Paul Boag
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The main theme in my latest book “Client Centric Web Design” is one of collaboration. If you want happier clients, better websites and more job satisfaction, you have to learn to work as a team with your client. Interestingly, I am not alone in this point of view. A post on Smashing Magazine, perfectly articulates [...]
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The main theme in my latest book "Client Centric Web Design" is one of collaboration. If you want happier clients, better websites and more job satisfaction, you have to learn to work as a team with your client. - Interestingly,
|
| itunes_summary |
The main theme in my latest book "Client Centric Web Design" is one of collaboration. If you want happier clients, better websites and more job satisfaction, you have to learn to work as a team with your client.
Interestingly, I am not alone in this point of view. A post on Smashing Magazine, perfectly articulates the point.
Set the expectation from the beginning that you will work with stakeholders collaboratively. They will help you think through the design at every step... If the client is unwilling or unable to spend time and energy on the design as you develop it, find another client. A client who is too busy to get involved in the process is a client who doesn’t care...
Collaboration is essential to great design. No one person can think of everything or always have the best ideas for every aspect of a product. It takes a group to make this happen. This might require you to occasionally browbeat the client into being available for frequent discussions on new and developing ideas, but the result will be infinitely better.
For me this is the key. Without it, a project will at best produce a mediocre website. However, I am interested in your opinion? How do you work with clients? Do they help or hinder your projects? Let me know in the comments below.
|
| link |
http://boagworld.com/tumblog/the-undeniable-power-of-collaboration/
|
| pubDate |
Tue, 08 May 2012 11:30:00 GMT
|
| title |
The undeniable power of collaboration
|
|
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/making-web-forms-conversational/#comments
|
| dc_creator |
Paul Boag
|
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| Stomach Contents: Structure - struct |
|---|
| value |
Are you caring about your web forms? I came across this great article on Smashing Magazine from last November talking about web forms. The post is stuffed with great advice, but the following leapt out at me: A form is a conversation, not an interrogation. Order the labels logically, reflecting the natural flow of a [...]
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Are you caring about your web forms? - I came across this great article on Smashing Magazine from last November talking about web forms. The post is stuffed with great advice, but the following leapt out at me: A form is a conversation,
|
| itunes_summary |
Are you caring about your web forms?
I came across this great article on Smashing Magazine from last November talking about web forms. The post is stuffed with great advice, but the following leapt out at me:
A form is a conversation, not an interrogation.
Order the labels logically, reflecting the natural flow of a conversation. For example, wouldn’t it be weird to ask someone their name only after having asked a number of other questions? More involved questions should come towards the end of the form.
It reminded me of the excellent signup form on Huffduffer. This signup process recognises that web forms should reflect the natural way we converse. Filling it in feels more like a conversation and less like a chore. It engages, while many forms just demand input. Websites and computers generally can be impersonal and cold. We need to work hard to counteract this tendency. Forms are one way we can do this.
Have you seen other forms with a friendly and conversational tone? If so share them in the comments.
|
| link |
http://boagworld.com/tumblog/making-web-forms-conversational/
|
| pubDate |
Fri, 04 May 2012 11:30:00 GMT
|
| title |
Making web forms conversational
|
|
| 12 |
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/the-importance-of-pet-projects/#comments
|
| dc_creator |
Rob Borley
|
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| Stomach Contents: Structure - struct |
|---|
| value |
There is probably a full post in this somewhere but I have been drawn to a couple of pet projects recently and it got me thinking. While we are passionate about client work and the dynamics of getting to know a new organisation and helping them solve their interweb related problems it can be difficult [...]
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http://boagworld.com/tumblog/the-importance-of-pet-projects/
|
| pubDate |
Fri, 04 May 2012 09:03:00 GMT
|
| title |
The importance of pet projects
|
|
| 13 |
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Talks
|
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User experience
|
|
|
| comments |
http://boagworld.com/talks/social-media-is-a-user-experience-issue/#comments
|
| dc_creator |
Paul Boag
|
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Integrating social media with our website should be more than just slapping some social media icons on the homepage.
|
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http://boagworld.com/?p=7834
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http://boagworld.com/talks/social-media-is-a-user-experience-issue/
|
| pubDate |
Thu, 03 May 2012 21:00:00 GMT
|
| title |
Social Media is a user experience issue
|
|
| 14 |
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/app-project-setup-what-are-you-trying-to-achieve/#comments
|
| dc_creator |
Rob Borley
|
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The app gold rush has led many to believe that publishing something that generates bathroom related noises is a license to print money.  If this was the case, it’s not any longer. This article looks at the need to develop business objectives and measurable goals to end up with an actual return on your investment. App ROI? [...]
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http://boagworld.com/tumblog/app-project-setup-what-are-you-trying-to-achieve/
|
| pubDate |
Thu, 03 May 2012 10:39:00 GMT
|
| title |
App project setup: What are you trying to achieve?
|
|
| 15 |
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/stop-asking-users-to-register-before-checking-out/#comments
|
| dc_creator |
Paul Boag
|
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One of my biggest frustrations with the ecommerce sites we work on, is when clients want users to register before they can purchase. Users do not come to your site to register. They come to purchase. Even though there is very little difference between the two activities (to make a purchase you have to provide [...]
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One of my biggest frustrations with the ecommerce sites we work on, is when clients want users to register before they can purchase. Users do not come to your site to register. They come to purchase. Even though there is very little difference between...
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One of my biggest frustrations with the ecommerce sites we work on, is when clients want users to register before they can purchase.
Users do not come to your site to register. They come to purchase. Even though there is very little difference between the two activities (to make a purchase you have to provide all the same information as registration, with the exception of a password), in minds of users registration is a distraction.
It was therefore refreshing to read a post on econsultancy driving this message home. The author writes:
Making customers register before they checkout is a barrier to purchase, yet many online retailers have yet to learn this lesson.
He goes on to say:
A recent Econsultancy / Toluna study found that 25.6% of online consumers would abandon a purchase if they were forced to register first.
The post goes on to outline a series of alternatives. However, interestingly it fails to mention my preferred approach. I recommend that ecommerce sites ask users to register when they have completed their transaction. This is the point where the user is thinking "what next" and provides a superb opportunity to layout the benefits of registering.
Of course, the problem with not forcing registration is that users effectively create multiple accounts. This is not great from a marketing and data hygiene point of view. However, the post makes a suggestion for dealing with this too based on Amazon:
Amazon has an interesting example of how to handle this. It will allow me to create a new account with a previously used email address, but warns me that the existing account will be disabled.
If I'm a reasonably regular customer who has simply forgotten their password, this will convince me to go down the password reset / reminder route and avoid losing my stored billing address and payment details.
However, if this is an old, unused account, then allowing customers to go ahead anyway avoids the pain of resetting the password.
Do you build or run ecommerce sites? How do you deal with the issue of registration? Is there a better way? Share your approach in the comments below.
|
| link |
http://boagworld.com/tumblog/stop-asking-users-to-register-before-checking-out/
|
| pubDate |
Wed, 02 May 2012 11:30:00 GMT
|
| title |
Stop asking users to register before checking out
|
|
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Development
|
|
|
| comments |
http://boagworld.com/dev/why-you-should-care-about-css-page-performance/#comments
|
| dc_creator |
Doug Stewart
|
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If there’s one thing I’ve learned over the years as both a user and creator of websites, it’s that performance matters.
|
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http://boagworld.com/dev/why-you-should-care-about-css-page-performance/
|
| pubDate |
Tue, 01 May 2012 11:20:33 GMT
|
| title |
Why you should care about CSS page performance
|
|
| 17 |
| Stomach Contents: Structure - struct |
|---|
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|
|---|
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Tumblog
|
|
|
| comments |
http://boagworld.com/tumblog/the-truth-about-content-strategy/#comments
|
| dc_creator |
Paul Boag
|
| description |
| Stomach Contents: Structure - struct |
|---|
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When I ask you about content strategy, what are you thinking? Are you thinking about populating your new website with copy or are you thinking longer term? When we meet with clients to ‘redesign’ their websites, they are often so fixated on the challenges surrounding the copy for their new site, that they fail to [...]
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When I ask you about content strategy, what are you thinking? Are you thinking about populating your new website with copy or are you thinking longer term? - When we meet with clients to 'redesign' their websites,
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When I ask you about content strategy, what are you thinking? Are you thinking about populating your new website with copy or are you thinking longer term?
When we meet with clients to 'redesign' their websites, they are often so fixated on the challenges surrounding the copy for their new site, that they fail to think longer term. This is a dangerous mistake as Kristina Halvorson makes clear in an article she wrote for .net magazine:
Many people assume that content strategy is about content creation – but in fact, that’s the easy bit. It’s what Halvorson calls the “messy stuff” surrounding the long-term management of content that forms the real challenge. Essentially, she explains, it’s all about asking the right questions early on in the process – “Who is the content coming from? Who owns the content? How will that content be maintained and developed after launch?”
“So really it’s about working to move organisations’ focus away from launching content and towards looking at content as something that lives within a long-term life cycle. And that requires a longer commitment than just a copywriter and a project manager for the website launch.”
This is a huge issue! We recommend that our clients create a new position in their organisation, one dedicated to content strategy - a content editor.
This person is not only responsible for initial content population but also for the ongoing quality of content on the site. They are responsible for editing what is added but also (and potentially more importantly) for removing content that is no longer helpful.
If you haven't already, now is the time to consider the long term management of content on your site. As Kristina says:
Who owns the content? How will that content be maintained and developed after launch?
What is your approach to the management of content? Is an editor the right approach or is training of content contributors more important? Lets discuss the best way forward in the comments.
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| link |
http://boagworld.com/tumblog/the-truth-about-content-strategy/
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| pubDate |
Mon, 30 Apr 2012 11:30:00 GMT
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| title |
The truth about content strategy
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Tumblog
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http://boagworld.com/tumblog/even-website-owners-should-care-about-code/#comments
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Paul Boag
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Most of the time when a web designer talks to a client about code, the clients eyes glaze over. This is understandable. Code can be pretty intimidating. In fact many web designers legitimately argue that clients don’t need to understand the code on their site. Many clients simply don’t care about code. However, that doesn’t [...]
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Boagworld
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00:02:18
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Most of the time when a web designer talks to a client about code, the clients eyes glaze over. - This is understandable. Code can be pretty intimidating. In fact many web designers legitimately argue that clients don't need to understand the code on ...
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| itunes_summary |
Most of the time when a web designer talks to a client about code, the clients eyes glaze over.
This is understandable. Code can be pretty intimidating. In fact many web designers legitimately argue that clients don't need to understand the code on their site.
Many clients simply don't care about code. However, that doesn't mean it should never be discussed.
Although there is no good reason why a client needs to know anything more than some basic HTML (if you don't then its time to learn) they should still discuss code with their web designer.
The reason it is important to have this discussion is because how a site is coded has business repercussions.
Take for example a recent conversation I had with @sheerman. He tends to focus on coding extremely lean, clean code. This is ideal if a site has to download like lightening. However, it also makes changes to the site slightly more cumbersome.
If you want to constantly update your website, including moving elements around or making design changes, then you maybe better taking the approach favoured by @emerritt, another designer at Headscape. His approach is much more flexible but does result in slightly more code that could slow down a site.
Web designers argue endlessly about which approach is best. In reality the answer depends on the clients needs. That is why sooner or later web designer and client needs to discuss code. They don't need to get into specifics, but they do need to discuss issues such as whether flexibility or speed is more important.
Of course that is just my opinion. What do you do? Do you discuss coding with your clients? If you are a client does discussing code terrify you? Let me know in the comments.
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| link |
http://boagworld.com/tumblog/even-website-owners-should-care-about-code/
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| pubDate |
Fri, 27 Apr 2012 11:30:00 GMT
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| title |
Even website owners should care about code
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| 19 |
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http://boagworld.com/season/3/episode/s03e02/#comments
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| dc_creator |
Paul Boag
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For the client/designer relationship to work both parties need to respect the other. In this post we explore how to move the clients perception of you as a pixel pusher to that of an expert.
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30530203
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Boagworld
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01:03:24
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For the client/designer relationship to work both parties need to respect the other. In this post we explore how to move the clients perception of you as a pixel pusher to that of an expert.
|
| itunes_summary |
For the client/designer relationship to work both parties need to respect the other. In this post we explore how to move the clients perception of you as a pixel pusher to that of an expert.
|
| link |
http://boagworld.com/season/3/episode/s03e02/
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| pubDate |
Wed, 25 Apr 2012 11:35:04 GMT
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| title |
A partnership of experts
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Design
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Mobile
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http://boagworld.com/design/redesigning-the-buffer-iphone-app-a-design-story/#comments
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Leigh Howells
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Leigh Howells kicks off a series of posts looking at native iOS app design.
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http://boagworld.com/?p=7746
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http://boagworld.com/design/redesigning-the-buffer-iphone-app-a-design-story/
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| pubDate |
Tue, 24 Apr 2012 12:46:05 GMT
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| title |
Redesigning the Buffer iPhone App – A Design Story
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